I want you to be totally happy with your purchase. If you are not completely satisfied then please email me immediately at mysmallpaintings@gmail.com If we cannot resolve the issue then you can return it undamaged and in the original packaging within 14-days. Buyer pays the return postage. I will refund you the price of the artwork (MINUS a $10 handling fee to cover my shipping and handling costs) when I have received it and found it to be in the original undamaged condition.